← ReviewBoost

Privacy Policy

Last updated: September 2026

ReviewBoost ("we", "us") is a digital product by The Brand Maniacs. This policy explains what data we collect, why, and how it's handled — for both business owners who sign up for ReviewBoost, and customers who scan a business's QR code.

Who this applies to

Two kinds of people interact with ReviewBoost:

• Business owners who create an account to get a QR code, view analytics, and manage their review-collection setup.
• End customers of those businesses, who scan a QR code to leave a review or private feedback. End customers do not create an account.

What we collect

From	Data	Purpose
Business owner	Email, password (hashed), name	Account login
Business owner	Business name, category, services, location, Google review link, WhatsApp number	Generating review suggestions and running the QR page
Business owner (optional)	Your own WhatsApp number, and whether you ticked the box to receive WhatsApp messages (with the date)	Only if you ticked it: WhatsApp messages about your account, such as nearing your Free plan limit, and occasional offers from The Brand Maniacs, sent by our team by hand
Business owner, about an end customer (optional)	A customer's name and WhatsApp number, typed in by the business to ask them for a review, and whether that link was opened	Opening WhatsApp on the business's own phone with the message ready, and showing the business who they asked. We never message the customer ourselves.
End customer	Scan timestamp, browser user-agent, referral source	Scan analytics shown to the business owner
End customer	Which suggestion was tapped, sentiment selected	Conversion analytics
End customer	The review text they copied to post on Google	Recognising their review once it appears on the business's Google profile, so the owner can see it was posted (only for businesses that connect their Google Business Profile)
End customer (optional)	Private feedback text, contact info (if given)	Delivered only to the business owner, for follow-up
End customer (Growth-tier voice feature)	A voice recording, transcribed in your browser (never uploaded as audio)	Generating one personalized review line

What we don't do

• We never post a review on anyone's behalf. Every review a customer posts is something they chose and edited themselves.
• We don't sell personal data to third parties.
• We don't require end customers to create an account, install an app, or give us more information than the flow above.

Third-party services we use

These services process data on our behalf, only for the purposes described above:

• Supabase — our database host, where all account and business data is stored.
• Google Gemini API — generates review-line suggestions and reply drafts from business details (name, category, services). No end-customer personal data is sent here except a voice transcript when the customer chooses to use voice input.
• Razorpay — processes subscription payments. We never see or store full card details.
• Google Fonts — loads typefaces used on this site; your browser makes a request to Google's font servers to do so.
• Vercel — hosts this application.
• Google Business Profile API (where a business owner has explicitly connected their profile) — used only to read reviews for that business, show the owner which of them came from customers ReviewBoost helped, and, with the owner's review before posting, help draft and post replies. Access is limited to the specific business locations an owner has authorized, and can be revoked by the owner at any time.
• Google Tag Manager, Google Ads, and Meta (Facebook) Pixel — used on our own marketing pages (this site's homepage and signup) to measure whether an ad led to a signup, and to build advertising audiences on Google and Meta. These set cookies and similar identifiers in your browser. This does not run on the QR/review pages your own customers scan — see "Cookies & advertising" below.

Cookies & advertising

Our own marketing site (thebrandmaniacs.online-linked pages, this site's homepage, and the signup flow) uses Google Tag Manager to load Google Ads and Meta Pixel tracking, which set cookies to measure ad performance and, if you don't opt out, may show you ReviewBoost ads on other sites later. You can opt out via your browser's cookie settings, Google Ads Settings, or Meta's Ad Preferences. This tracking does not appear on the public QR review pages your customers use — those are a separate flow with no advertising cookies. The review page sets one short-lived functional cookie (30 minutes) so that reloading the page isn't counted as a second scan.

Data retention

We keep account and business data for as long as the account is active. A business owner can request deletion of their account and associated data at any time by contacting us. End-customer feedback and scan records are retained as part of that business's analytics history and are deleted if the business account is deleted. A customer's name and number entered to ask for a review are kept until the business removes them from its list, or deletes the business.

Your choices

• Business owners can edit or delete their business profile from the dashboard at any time.
• Business owners can stop WhatsApp messages at any time by unticking the box under "WhatsApp updates" in the dashboard, or by replying STOP to any message.
• A customer who was asked for a review on WhatsApp can ask that business, or us, to remove their name and number.
• End customers are never required to submit anything — every step in the review flow is optional and editable before it's sent anywhere.
• If a Google Business Profile connection is ever added to your account, you can disconnect it at any time from your dashboard, which revokes ReviewBoost's access to that profile immediately.

Contact

Questions about this policy or your data can be sent to support@thebrandmaniacs.online.